Faculty & Staff? Please use the for technical support. If you cannot access the help desk, please use the form below and select "Employee Account Recovery" to get assistance.

For additional assistance

Office / Department Email / Website Phone
Admissions ​& Records admissions@shastacollege.edu (530) 242-7650​
​Counseling Center shastacollege.edu/counseling (530) 242-7724​
​Testing C​enter testcenter@shastacollege.edu (530) 242-7751​
Financial Aid financialaid@shastacollege.edu (530) 242-7650
​Ïã½¶ÊÓÆµ Online Help (Canvas) sconlinehelp@shastacollege.edu
shastacollege.edu/sconline
Submit Canvas Request Help Form

Shasta Portal + MyShasta Sign-in
If you have set up your Shasta Portal account, you can use your Ïã½¶ÊÓÆµ student email address and portal password to sign in to MyShasta. If this does not allow you sign in to MyShasta, please provide detailed information about the problem(s) you are experiencing and submit a technical help ticket.

MyShasta is used to register for and add/drop/pay for classes, obtain unofficial transcripts, etc. Shasta Portal is your access to your courses in Canvas, Microsoft 365, Shasta Connect, iGrad, and more.

For additional frequently asked questions, please check out the Ïã½¶ÊÓÆµ IT | Student Resources: FAQs.


Submit help form for technology support​ ​

This form is for current students needing support for technology like Shasta Portal, Microsoft 365, Wireless Network Connection, etc. For Canvas (SC Online) assistance and support, please email sconlinehelp@shastacollege.edu or submit a Canvas Request Help Form.

Please Note: If you have not attended Ïã½¶ÊÓÆµ in the last two primary terms (Fall/Spring), you will need to reapply with to bring your account up to date before we can assist in resetting your password.